DELIVERY TIMES
Standard delivery times:
Orders are typically dispatched within 2 to 3 business days following receipt of payment. Delivery time is then 2 to 5 business days for metropolitan France.
Pre-order product delivery times:
For pre-order products, the delivery time is stated on the product page.
International delivery times:
Delivery times for international shipments vary depending on the destination country. Please contact us to obtain an estimated delivery time for your country.
SHIPPING FEES
United Kingdom:
Shipping is free for orders to the United Kingdom.
Other Countries:
Shipping costs are £5 for orders to countries other than the United Kingdom.
DELIVERY TRACKING
Order tracking:
A shipping confirmation email will be sent to you with a tracking number. You can track your package on the carrier's website.
Delivery issues:
If you encounter an issue with your delivery, please contact us at Contact@eclicstore.com.
ADDITIONAL INFORMATION
Delivery address:
Please ensure that the delivery address you provided is correct and complete. We are not responsible for parcels lost or delivered to an incorrect address.
Taxes and customs duties:
For international deliveries, taxes and customs duties may apply. These fees are the responsibility of the customer.
CONTACT US
If you have any questions regarding our shipping policy, please contact us at Contact@eclicstore.com.